TERMS & CONDITIONS

Last updated: December 16, 2025

Welcome to Masterwork Wrap.
These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. DEFINITIONS

• “Company,” “we,” “us,” or “our” refers to Masterwork Wrap

• “Website” refers to www.masterworkwrap.com

• “Customer,” “you,” or “your” refers to any person accessing the Website or purchasing products

• “Products” refers to vehicle wrap films, paint protection films, window films, print media, and related materials

• “Order” refers to any purchase made through the Website

2. ELIGIBILITY TO USE THE WEBSITE

By using this Website, you represent that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction

• You are legally capable of entering binding contracts

• All information you provide is accurate and complete

We reserve the right to refuse service to anyone at our discretion.

3. ACCOUNT REGISTRATION

• You may be required to create an account to access certain features

• You are responsible for maintaining the confidentiality of your account credentials

• You agree to accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts suspected of fraud, misuse, or violation of these Terms.

4. PRODUCT INFORMATION & AVAILABILITY

• Product descriptions, specifications, images, and colors are provided for reference only

• Actual product colors may vary due to screen settings, lighting, or manufacturing tolerances

• We do not guarantee that all products will be available at all times

Masterwork Wrap reserves the right to discontinue or modify products without prior notice.

5. PRICING & PAYMENTS

• All prices are listed in RM (Malaysia Ringgit) unless otherwise stated

• Prices are subject to change without notice

• Taxes, customs duties, and shipping fees are not included unless explicitly stated

We accept payment methods listed on the Website. Orders will not be processed until payment is successfully received.

6. ORDER ACCEPTANCE & CONFIRMATION

• Order confirmation does not guarantee acceptance

• We reserve the right to cancel or limit orders for any reason, including suspected fraud or inventory issues

• If an order is canceled after payment, a refund will be issued

7. SHIPPING & DELIVERY

• Delivery times are estimates and not guaranteed

• We are not responsible for delays caused by carriers, customs clearance, or force majeure events

• Risk of loss passes to the customer upon delivery

8. RETURNS, REFUNDS & EXCHANGES

Returns and refunds are governed by our Refund & Returns Policy, which forms an integral part of these Terms.

By placing an order, you acknowledge that you have read and agreed to the Refund & Returns Policy.

9. INTELLECTUAL PROPERTY

All content on the Website—including text, images, logos, videos, product names, and designs—is the intellectual property of Masterwork Wrap and is protected by applicable laws.

You may not reproduce, distribute, modify, or exploit any content without written permission.

10. ACCEPTABLE USE

You agree not to:

• Use the Website for unlawful purposes

• Attempt to gain unauthorized access to systems or data

• Upload malicious code or interfere with Website functionality

• Misrepresent your identity or affiliation

Violation may result in termination of access and legal action.

11. INSTALLATION & PRODUCT USE DISCLAIMER

Masterwork Wrap products are professional-grade materials.

We are not responsible for:

• Installation errors or improper application

• Labor costs or removal costs

• Damage caused by surface contamination, misuse, or environmental exposure

Users are responsible for ensuring proper installation by trained professionals.

12. WARRANTY DISCLAIMER

Except where required by law:

• Products are provided “as is” and “as available”

• We disclaim all implied warranties, including merchantability and fitness for a particular purpose

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• Masterwork Wrap shall not be liable for indirect, incidental, or consequential damages

• Our maximum liability shall not exceed the amount paid for the product

14. INDEMNIFICATION

You agree to indemnify and hold harmless Masterwork Wrap from any claims, damages, losses, or expenses arising from:

• Your use of the Website or Products

• Violation of these Terms

• Improper installation or use of Products

15. FORCE MAJEURE

We shall not be liable for failure or delay caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, government actions, or supply chain disruptions.

16. TERMINATION

We reserve the right to terminate or suspend access to the Website without notice if these Terms are violated.

Termination does not affect rights or obligations accrued prior to termination.

17. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of Malaysia.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

18. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Masterwork Wrap regarding use of the Website and Products.

20. CHANGES TO TERMS

We reserve the right to update these Terms at any time.
Changes will be effective upon posting on the Website.

21. CONTACT INFORMATION

Masterwork Wrap Customer Support

 Email: contactus@masterworkwrap.com

 Website: www.masterworkwrap.com